With truck shops, the challenge isn’t fixing the equipment — it’s making sure the right drivers and fleets can actually find you.
Jason Black
Client Success Manager
With truck shops, the challenge isn’t fixing the equipment — it’s making sure the right drivers and fleets can actually find you.
Jason Black
Client Success Manager
Sam Truck & Trailer Repair is known for dependable heavy-duty service, but like many truck shops, they weren’t showing up where it mattered most — online. Even with skilled technicians and a loyal customer base, their digital footprint wasn’t bringing in new fleets or drivers. Over the past several months, the focus has been on building visibility through Google Maps, growing their review presence, and tailoring the experience for fleet operators & managers.
Sam Truck & Trailer Repair is known for dependable heavy-duty service, but like many truck shops, they weren’t showing up where it mattered most — online. Even with skilled technicians and a loyal customer base, their digital footprint wasn’t bringing in new fleets or drivers. Over the past several months, the focus has been on building visibility through Google Maps, growing their review presence, and tailoring the experience for fleet operators & managers.
Challenges
The shop had a good reputation in person but struggled to translate it online. Their Google Business Profile had too few recent reviews, leaving them buried in search results. For drivers on the road, that meant they simply didn’t appear as an option when trucks broke down nearby.
Another issue was communication. Their online presence wasn’t highlighting the services fleet managers care about most: reliable turnaround, after-hours support, and trailer repair capabilities. Without those details, they looked like just another general shop rather than a true fleet partner.
Challenges
The shop had a good reputation in person but struggled to translate it online. Their Google Business Profile had too few recent reviews, leaving them buried in search results. For drivers on the road, that meant they simply didn’t appear as an option when trucks broke down nearby.
Another issue was communication. Their online presence wasn’t highlighting the services fleet managers care about most: reliable turnaround, after-hours support, and trailer repair capabilities. Without those details, they looked like just another general shop rather than a true fleet partner.
Experience
We focused first on Maps, making sure Sam Truck & Trailer Repair showed up in searches for “diesel repair near me” and “trailer service” across their service radius. By streamlining how reviews were requested, they began to build a steady flow of fresh, positive feedback that boosted rankings and credibility.
At the same time, we reworked their digital messaging to spotlight fleet-focused strengths — heavy-duty repair expertise, quick service, an online portal for fleet managers to see live progress to help reduce long delays. This positioned them not just as a truck repair shop, but as a go-to partner for keeping trucks and trailers on the road.
Experience
We focused first on Maps, making sure Sam Truck & Trailer Repair showed up in searches for “diesel repair near me” and “trailer service” across their service radius. By streamlining how reviews were requested, they began to build a steady flow of fresh, positive feedback that boosted rankings and credibility.
At the same time, we reworked their digital messaging to spotlight fleet-focused strengths — heavy-duty repair expertise, quick service, an online portal for fleet managers to see live progress to help reduce long delays. This positioned them not just as a truck repair shop, but as a go-to partner for keeping trucks and trailers on the road.
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