Privacy Policy

‍Effective Date: July 13, 2025
Company Name: Lot Pros LLC
Website: www.lotprosllc.com

1. Overview

Lot Pros LLC provides truck dispatch and logistics coordination services. We value your privacy and are committed to protecting the personal and business information you share with us. This policy explains what we collect, why we collect it, and how we handle it.

2. What We Collect

a. Information You Provide

We collect information when you:

• Fill out a contact or sign-up form
• Sign a dispatch agreement
• Provide documents for carrier setup
• Communicate with us via email, phone, or through our website

This may include:

• Business name and MC/DOT number
• Name and contact details (phone, email, address)
• EIN or Tax ID
• Bank/payment info (for invoicing purposes)
• Load preferences and operational details
• Voided checks, W-9, insurance certificates

b. Automatic Data Collection

When you use our site or digital tools, we may collect:

• IP address
• Device and browser info
• Pages visited
• Time spent on the site
• Cookies or tracking pixels (e.g., Facebook Pixel, Google Analytics)

3. Why We Collect It

We use your data to:

• Set you up with brokers and shippers
• Dispatch loads according to your preferences
• Manage paperwork (rate cons, invoices, carrier packets)
• Contact you about loads, availability, or updates
• Handle billing, payments, and disputes
• Improve our services and digital tools
• Meet legal or compliance requirements

We don’t sell your data. Period.

4. Who We Share It With

We only share your data when necessary, and only with:

• Freight brokers, shippers, and factoring companies
• Load boards (if you're set up under our account)
• Our internal team or trusted contractors
• Legal authorities, when required by law

They only get what they need to perform the job. No extras.

5. How We Protect Your Info

We store your data on secure platforms and limit access to authorized personnel only. All sensitive documents are handled using encrypted or password-protected systems.

We routinely monitor for vulnerabilities and update our tools to stay ahead of risks.

6. Cookies & Tracking Tools

We may use cookies or tracking pixels to understand how users interact with our website and to run digital ads. You can disable cookies in your browser settings if you prefer.

7. Your Choices

You can:

• Ask for a copy of the data we have on file
• Request updates or corrections
• Ask us to delete your info (as long as it doesn’t conflict with legal or contractual obligations)
• Opt out of marketing emails (if we send any)

Email us at hello@lotprosllc.com for any of the above.

8. Data Retention

We keep your info as long as you're working with us, and for up to 2 years after unless the law requires longer. After that, we delete or anonymize it.

9. Third-Party Links

Our site may link to load boards, payment processors, or social platforms. We’re not responsible for how those sites handle your info—check their privacy policies if you're concerned.

10. Changes to This Policy

If we make changes, we'll post them on this page and update the date at the top. For major updates, we may email you or show a notice on the website.

11. Contact Us

If you have questions or concerns about how we handle your data, contact:
Email: hello@lotprosllc.com
Address: Lot Pros LLC, 8 The Green, Suite B, Dover, DE 19901